Certification, Compliance, Feature, Income Calculations, Maintenance, Rents, Verification

Certification, Compliance, Feature, Income Calculations, Maintenance, Rents, Verification

Plan Ahead to Avert Catastrophe from Natural Disaster

August 31, 2009    

It is any site manager's worst nightmare—that moment when the phone rings to notify you that your world has been turned upside-down. The potential threats caused by natural hazards, such as hurricanes, wildfires, floods, winter storms, landslides, or earthquakes, happen more often than...

Managing LIHTC and HOME Programs: Three Key Discrepancies

July 31, 2009    

If you manage a tax credit site that has funds through the HOME Investments Partnership (HOME) Program, then you know that you must meet the compliance requirements for both programs. But what happens when the two programs' requirements differ? How do you know which rules to apply?

We...

Set Clear Procedures for Application Fees and Holding Deposits

July 31, 2009    

The tough economy has many low-income housing tax credit sites operating with minimal staffing and restricted budgets. Some find that carefully managing operating costs can help to offset the lack of rent growth caused by declining median incomes in the past few years.

Lease Nonrenewal Procedure: Don't Expose Yourself to a Lawsuit

July 4, 2009    

An all-too-common scenario in tax credit site management is the household that becomes uncommunicative at recertification time. You've probably encountered such households before: Multiple notices to make an appointment for a recertification interview are shrugged off and ignored.

...

Energy-Efficient Improvements Cut Costs, Boost Revenues

July 4, 2009    

Tax credit sites have been hit hard by the financial crisis. In the past few years, rents in many areas have been held down to levels that have made it difficult for owners and managers to adequately operate their sites, much less generate additional revenue.

Unfortunately, it's not a...

Four Tips for Maintaining Effective Waiting Lists

July 4, 2009    

Most tax credit sites keep some type of prospect waiting list. If your site participates in HUD-subsidized programs, such as Section 8 or Section 236, a written resident selection plan is mandatory and must follow HUD guidelines [HUD Handbook 4350.3., Ch. 4, Sec. 1]. But even if not required by...

Make Sure Household Files Are in Shape for Review

May 31, 2009    

Keeping household files well organized and up to date is a critical factor in demonstrating compliance with tax credit requirements. Lack of proper documentation, inadequate or missing clarification on verifications, asset or income errors, and typos are among the common mistakes that auditors...

HUD Handbook and LIHTC: Discrepancies Reveal Imperfect Fit

May 6, 2009    

When determining an applicant's eligibility, tax credit managers often can be thrown by HUD Section 8 regulations for income and asset identification that seem to conflict with certain provisions in the tax credit regulations. Jo Ikelheimer, research & development consultant and...

Break Down Language Barriers for Non-English-Speaking Residents

May 6, 2009    

According to the 2000 census, approximately 25 million adults living in the United States depend on friends and family members to translate everything from food labels to rental leases. Language issues have created considerable challenges for low-income housing site managers to ensure that...

Beware of Four Potential 'Red Flags' When Verifying Income

April 6, 2009    

Underdocumenting income is one of the most common errors site managers can make when certifying or recertifying households, according to Barbara Crook, compliance director for Affordable Housing Support Services, an affordable housing compliance consulting firm in Littleton, Colo.

How to Conduct Customer-Friendly Eligibility Interviews

April 6, 2009    

Qualifying households for tax credit housing is a complex, multilayered procedure. For site managers, the initial eligibility interview often proves to be the most challenging part of the process—and it causes a great deal of anxiety for applicants, as well. Being asked to provide a lot of...

Collect Extra Fee for Returned Checks

March 8, 2009    

Every time a resident bounces a check, it drives up your site's costs. The penalty fees charged for depositing bad checks averaged $28.95 last year—an all-time high, according to a survey published by http://Bankrate.com. Add to that...